Wednesday, March 07, 2012
I recently purchased a bottle of Yves Saint Laurent Live Jazz and was curious why I could not find it on the Yves Saint Laurent website, so I emailed their customer service. Here is the response that I received:
March 7, 2012
Thank you for asking us about Live Jazz Eau De Toilette Spray. We are sorry to tell you that it was discontinued and that we do not have any available for you to purchase.
It was not easy for us to make the decision to discontinue Live Jazz Eau De Toilette Spray. This was a wonderful product that we know some of our consumers will miss. Unfortunately, demand was not high enough for us to continue manufacturing it. As consumers ourselves, we understand how disappointing it can be when a favorite product or shade is no longer offered.
Although we do not currently have a similar fragrance to suggest to you, we invite you to visit an YSL Fragrance counter where you can test our current fragrance line. For a location near you, please visit our Store Locator at: http://www.yslbeautyus.com/on/demandware.store/Sites-ysl_us-Site/default/Stores-Find. Enter a zip code to find the address of a store near you. We hope that you will find a product to take the place of We hope that you will find a product to take the place of Live Jazz Eau De Toilette Spray soon.
We appreciate your loyalty to Yves Saint Laurent Beauté.
Consumer Affairs Supervisor
Ref # xyzabcd
You should be able to find a 3.3 oz/100 ml bottle online for around $30.
Posted by PittCheMBA at 3/07/2012 06:37:00 PM